Privacy Policy

  1. Introduction

    1. We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
  2. Consent to cookies

    1. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
  3. Collecting personal information

    1. We may collect, store and use the following kinds of personal information:
      1. information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
      2. information that you provide to us when registering with our website (including your email address);
      3. information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
      4. information contained in or relating to any communications that you send to us or send through our website (including the communication content and meta data associated with the communication);
    2. Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
  4. Using your personal information

    1. We may use your personal information to:
      1. administer our website and business;
      2. personalise our website for you;
      3. enable your use of the services available on our website;
      4. send you non-marketing commercial communications i.e. system information
      5. send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
      6. deal with enquiries and complaints made by or about you relating to our website;
      7. keep our website secure and prevent fraud;
  5. Disclosing personal information

    1. We may disclose your personal information:
      1. to the extent that we are required to do so by law;
      2. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
      3. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information;
    2. Except as provided in this policy, we will not provide your personal information to third parties.
  6. Retaining personal information

    1. This Section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
    2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    3. Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:
      1. to the extent that we are required to do so by law;
      2. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings;
      3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
  7. Security of your personal information and fraud prevention

    1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
    2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
    3. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
    4. You are responsible for keeping the password you use for accessing our website confidential. We will never ask you for your password (except when you log in to our website). From time to time we will send you system information but never a request to log in.
  8. Amendments

    1. We may update this policy from time to time by publishing a new version on our website.
    2. You should check this page occasionally to ensure you are happy with any changes to this policy.
    3. We may notify you of changes to this policy by email.
  9. Your rights

    1. You may instruct us to provide you with any personal information we hold about you.
    2. We may withhold personal information that you request to the extent permitted by law.
    3. Your personal data will never be forwarded to third parties.
  10. Third party websites

    1. Our website includes hyperlinks to, and details of, third party websites.
    2. We have no control over, and are not responsible for, the privacy policies and practices of third parties.
  11. Updating information

    1. Please let us know if the personal information that we hold about you needs to be corrected or updated.
  12. Cookies

    1. Our website uses cookies.
    2. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    3. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    4. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
    5. We use only session cookies on our website.
    6. The purposes for which cookies are used, are set out below:
      1. we use cookies on our website to recognise a computer when a user visits the website, track users as they navigate the website,/ improve the website's usability, analyse the use of the website, administer the website, prevent fraud and improve the security of the website, personalise the website for each user and target advertisements which may be of particular interest to specific users;
    7. Most browsers allow you to refuse to accept cookies; for example:
      1. in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
      2. in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
      3. in Chrome (version 29), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
    8. Blocking all cookies will have a negative impact upon the usability of many websites.
    9. If you block cookies, you will not be able to use all the features on our website.
    10. You can delete cookies already stored on your computer; for example:
      1. in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
      2. in Firefox (version 27), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting (from History drop down) "Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and
      3. in Chrome (version 33), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".
    11. Deleting cookies will have a negative impact on the usability of many websites.
  13. Our details

    1. This website is owned and operated by Classical Music Events Ltd.
    2. We are registered in England and Wales under registration number 08746527.
    3. You can contact us at: info@classicalevents.co.uk. Use "Privacy Policy" as the subject text.